1925 photo of lines of Italian immigrants waiting for the Italian-language newspapers with news from turbulent Italy
The University of Toledo, in its drive to improve its reputation as a student-friendly campus, came up with a new system called Rocket Solution Central. This new center combines the services previously offered by the Financial Aid and Registrar offices, with the upside that students will not have to visit several different offices to take care of related matters.
Unfortunately, what this means during the beginning of the semester is that there is now one really long line instead of two smaller ones. This is especially irritating when a person has a simple request, like my need to drop off a transcript request form.
So I waited in the twisting, slow-moving line for nearly thirty minutes before making it to the front, listening to the many people with complicated financial aid snafus and other time-consuming needs. When I was the next to be summoned to the desk, I heard a young woman in a waitress uniform muttering aloud about the excessive lines.
"They ought to have an Express Line for litte s**t," she grumbled after learning that she needed to join the massive line for a simple request. "I have to be at work in like ten minutes. Dammmit... dammmit... dammit."
I expressed my agreement with this assessment, and then watched with interest as she stood next to me at the front.
"F**k it - I'm making my own motherf**king express lane," she declared, and waltzed right up to the counter as two clerks opened up simultaneously. I may have unwittingly helped create a monster with my implicit agreement. No jokes about anyone's need for drug rehab, please.
I heard some people grumbling back in the line, and I was torn between my sense of fair play and my admiration for this person's creative solution to her time dilemma.
Let's call this a "wait your frigging turn" versus "down with the machine!"
Yes, our impatient subject had to endure a few muttered "what a b**ch" comments but, truth be told, she finished her business at the window faster than I did with my 30-second paperwork processing. I am sure that she made it to work on time, and I doubt that a few red lights would stop her, either.
Still, I am not sure I would attempt to duplicate her feat. I think I would come off looking like a yuppified, self-centered idiot rather than a harried, underpaid restaurant server.